All content on this website including the logo, graphics, text, design is the property of bookursurprise.com & protected by copyright. Nothing to be copied, downloaded, uploaded, published and transmitted without prior written permission.
The Final Decision: Please note that all orders will be processed as per the customer’s choice only & recipient choice in no way will be entertained for exchanging the product/s under any circumstance. All orders will be executed only after the customer confirms it & will be treated as final.
For Surprises the delivery of items will be attempted only once. These items are made/procured on the order of the customer. Being customized in nature, there will be no refund against such items.
In every case that a customer wants to cancel an order, Customers must contact us to cancel an order through phone call. If order is cancelled 24 hrs before the delivery time 100% money return to the customer as per the selected payment gateway terms. In general customer will get the money back ASAP
We may Reject at any point of time any order without any reason because of natural calamities
You will receive e-mails to its users about New Surprises. Users may opt out of the mailing list by sending a cancellation email to bookursurprise if they do not want to receive any further mails.
Will make sure Surprises displayed in website will be available all the time. If a product is unavailable, a similar product nearest to the description of that ordered, will be delivered.
All orders for delivery within (Hyderabad) should be placed atleast1 day in advance to the date of delivery.
We do not CHANGE or CANCEL AN ORDER after shipping.
We are not responsible for delivery to the wrong address if that is the address given to us by the customer.
We are not responsible for late deliveries incase the recipient is not at home. We will give the item to Watchmen/Security/Neighbors in case if the receiver is not at home.
There is no return policy , order once placed and received by the customer, guardian,security guard,reception cannot be returned back at what so ever may be the condition.
Interference or Disruption of networks or websites connected to our website.
• Developing, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
• Transmission of material that encourages conduct that’s a criminal offence and results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
• Obtaining unauthorized access to other computer systems.
• Interference with any other person’s use or enjoyment of our website AND breaching any laws concerning the use of public telecommunications networks.
• Dissemination of any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.